A+ Certification Course

TOPICS OF DISCUSSION 

• OPERATIONAL PROCEDURES
• OPERATING SYSTEM FUNDAMENTALS
• PERSONAL COMPUTER COMPONENTS -MOTHERBOARDS AND PROCESSORS
• PERSONAL COMPUTER COMPONENTS - MEMORY, ADAPTERS AND STORAGE
• POWER SUPPLIES, DISPLAY DEVICES, AND PERIPHERALS
• INSTALLING AND UPGRADING PC COMPONENTS
• INSTALLING AND CONFIGURING LAPTOPS
• CLIENT-SIDE VIRTUALIZATION
• UPGRADING, INSTALLING, AND CONFIGURING WINDOWS
• DISK AND FILE MANAGEMENT
• TROUBLESHOOTING, REPAIR, AND MAINTENANCE OF PC's
• TROUBLESHOOTING AND PREVENTIVE MAINTENANCE FOR LAPTOPS
• TROUBLESHOOTING AND PREVENTIVE MAINTENANCE FOR WINDOWS
• NETWORK BASIS
• INSTALLING A SMALL OFFICE/HOME OFFICE (SOHO) NETWORK 
• TROUBLESHOOTING NETWORKS 
• COMPUTER SECURITY FUNDAMENTALS 
• IMPLEMENTING DIGITAL SECURITY 
• CONFIGURING AND TROUBLESHOOTING WINDOWS CLIENTS
• SUPPORTING MOBILE DEVICES
• USING AND SUPPORTING PRINTERS

A+ Certification Course

“Course Outline”
1. OPERATIONAL PROCEDURES

• Workplace Safety and Safe Equipment Handling
• Environmental Concerns for IT Professionals
• Professionalism and Proper Communication Professionalism
• Dealing with Prohibited Content and Prohibited Activities

2. OPERATING SYSTEM FUNDAMENTALS

• Introduction to Windows Operating Systems
• Considerations for Installing or Upgrading Windows
• The Windows User Interface
  

3. PERSONAL COMPUTER COMPONENTS - MOTHERBOARDS AND PROCESSORS

• The Hardware Toolkit
• Motherboard Form Factors and Components
  
• CPUs
• Configuring a Motherboard
• The PC Case

4. PERSONAL COMPUTER COMPONENTS - MEMORY, ADAPTERS AND STORAGE

• Memory
• Expansion Cards and Built-in Adapters
• Storage Devices and Interfaces

5. POWER SUPPLIES, DISPLAY DEVICES, AND PERIPHERALS

• Power Supplies 
• Video Adapters and Displays
• Installing and Configuring Peripheral Devices

6. INSTALLING AND UPGRADING PC COMPONENTS

• Selecting Components for Custom PCs
• Installing and Upgrading Motherboards and Onboard Components
• Installing Adapter Cards
• Installing Storage Devices​

​7. INSTALLING AND CONFIGURING LAPTOPS 

• Installing and Upgrading Laptops
• Power Options

8. CLIENT-SIDE VIRTUALIZATION 

• Introduction to Virtualization
• Implementing Client-Side Desktop Virtualization

9. UPGRADING, INSTALLING, AND CONFIGURING WINDOWS 

• Upgrading Windows
• Installing Windows
• Configuring Windows  

​10. DISK AND FILE MANAGEMENT 

• Disk Management
• Understanding Windows Startup
• File Management 

11. TROUBLESHOOTING, REPAIR, AND MAINTENANCE OF PCs 

• Preparing for Troubleshooting
• Troubleshooting Motherboards, RAM, CPUs, and Power
• Troubleshooting Storage Devices
• Troubleshooting I/O Devices
• Preventive maintenance Techniques 

12. TROUBLESHOOTING AND PREVENTIVE MAINTENANCE FOR LAPTOPS 

• Troubleshooting Laptops
• Preventive Maintenance for Laptops

​13. TROUBLESHOOTING AND PREVENTIVE MAINTENANCE FOR WINDOWS

• Overview of Troubleshooting Software Problems
• Windows Troubleshooting Tools
• Symptoms and Solutions
• Preventive Maintenance for Windows OSs 

14. NETWORK BASICS

• ​Network Topologies, Classifications, and Performance
• Network Software 
• Network Hardware

15. INSTALLING A SMALL OFFICE/HOME OFFICE (SOHO) NETWORK

• Installing and Configuring Networks    
• Internet Concepts  

16. TROUBLESHOOTING NETWORKS

• Troubleshooting Common Network Problems 
• Preventive Maintenance for Networks  

17. COMPUTER SECURITY FUNDAMENTALS

• Security Threats
• Defense Against Threats 

18. IMPLEMENTING DIGITAL SECURITY

• Implementing Authentication for Digital Security
• Implementing a Defense Against Malware

​19. CONFIGURING AND TROUBLESHOOTING WINDOWS CLIENTS

• ​Configuring Windows Clients for File and Printer Sharing
  
• Implementing Data Security 
• Troubleshooting Security

20. SUPPORTING MOBILE DEVICES

• ​​Overview of Mobile Devices
  
• Configuring Mobile Devices
• Securing Mobile Devices

21. USING AND SUPPORTING PRINTERS

• Printer Basics
• Installing and Configuring Printers
• Printer Maintenance
• Troubleshooting Printers